We at Avatarana are committed to providing our customers with high-quality products and exceptional service. However, we understand that there may be instances where you need to return a product. In such cases, we strive to make the return process as easy and convenient as possible.

RETURN ELIGIBILITY
We accept returns for all products that meet the following criteria: The product was incorrectly shipped (e.g., wrong size, color, or style).
The product has a genuine manufacturing defect.

RETURN CONDITIONS
To be eligible for a return, all items must be: Unused and unworn.In the original packaging with all tags intact.

RETURN PROCESS
Our hassle-free returns and exchanges policy is designed with your peace of mind in mind. If your purchase doesn’t meet your expectations, we make it easy for you to exchange sizes, switch styles, or return items effortlessly. Our goal is to ensure that you are completely satisfied with your shopping experience at Avatarana. Simply follow our user-friendly process within 7 days of receiving your order to initiate a return or exchange request, and our customer support team will be ready to assist you every step of the way. Your satisfaction is our priority, making returns and exchanges as smooth as the fabric in our sustainable clothing.

REFUND PROCESS
Upon receipt and inspection of the returned product, the amount will be refunded via the original mode of payment within one week of initiation.

PLEASE NOTE
We do not accept returns for products that have been worn, washed, or damaged due to misuse or negligence.Shipping costs for returns are the responsibility of the customer.We appreciate your understanding and cooperation with our return and refund policy. If you have any further questions, please do not hesitate to contact our customer service team.